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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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CD Music studio

January 7, 2025

5  out of  5
rating by CD Music studio
"Great communication."
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Gene Keshyan

December 13, 2024

5  out of  5
rating by Gene Keshyan
"Marc was absolutely amazing. He was congenial, knowledgeable, and diligent in helping with my home and auto policy when so many other places just treat you like an item on a conveyer belt. I am only buying insurance from him going forward. Thank you for everything Marc!"
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Penny Ann

November 22, 2024

5  out of  5
rating by Penny Ann
"I had the privilege of speaking to Bryan. He was very helpful, spoke politely. Very knowledgably on what he's selling. He was able to get me a suitable quote that fits my budget. I am very pleased with the service that was provided to me."
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Melvin Askew jr.

November 8, 2024

5  out of  5
rating by Melvin Askew jr.
"Very professional. It was a pleasure working with her."
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Phil Kiernan

November 4, 2024

5  out of  5
rating by Phil Kiernan
"Very helpful"
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Nusrat Mim

October 25, 2024

5  out of  5
rating by Nusrat Mim
"Bryan Estrado assisted me with a very smooth transition from Geico to State Farm. He was very knowledgeable and informative throughout the whole process. I truly appreciate his attention to details and care towards providing a very comfortable and productive customer service."
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Allan Cruz

October 17, 2024

5  out of  5
rating by Allan Cruz
"Great attention and attendant Very professional thank you"
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Pedro Jaime

October 4, 2024

5  out of  5
rating by Pedro Jaime
"Great customer service and attention really recommended 🙏🏽‼️"
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CorryDipVEVO

September 27, 2024

5  out of  5
rating by CorryDipVEVO
"Definitely A Wonderful Experience With State Farm The Agent That Was Assigned To Me Was Bryan He Did Such A Great Job Assisting Me, Found Me The Best Rates Even Going Above And beyond To Get Everything In Order…..Thanks Man"
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Alan Shrem

September 25, 2024

5  out of  5
rating by Alan Shrem
"Pleasant to deal with Quick service"
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onob0201

September 24, 2024

5  out of  5
rating by onob0201
"Excellent work from this office. Always have an answer when I ask questions and always willing to help if I need anything."
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Alyssa Langevin

September 23, 2024

5  out of  5
rating by Alyssa Langevin
"Melanie is great! I love State Farm!"
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Joseph Saadia

September 23, 2024

5  out of  5
rating by Joseph Saadia
"I had a great experience with Melanie. From the moment I reached out, she was incredibly knowledgeable and attentive. She found the perfect policy for me at a great rate! Her responsiveness and willingness to answer all my questions made the process smooth and stress-free. She took the time and was patient. I truly appreciate her professionalism and dedication. Highly recommend!"
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John Martelly

September 21, 2024

5  out of  5
rating by John Martelly
"So far it's been great I speak miss Melanie and she provided me with some excellent service I felt like I'm belong I should've made the decision of switching to state farm a long time ago Melanie did a very good job assisting with my needs I am impressed with the service so far thank you!"
We responded:
"Hello John, Thank you for taking the time to leave a 5-star review about the great service provided by our Melanie! I am thrilled to hear that you had such a positive experience. At the Kelly Franco State Farm Agency we work hard to ensure that every customer receives exceptional service, and it is always rewarding to receive feedback that confirms our efforts. Thank you!"
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Irina Apostolidi

September 19, 2024

5  out of  5
rating by Irina Apostolidi
"I am very pleased with the services provided by Agents Sivan and Kelly Franco. All my needs and concerns were addressed in courteous, professional manner. My calls were answered and addressed in timely manner. Great service."
We responded:
"We appreciate your glowing 5-star review highlighting the outstanding service provided by Sivan and the Kelly Franco State Farm Agency! It's fantastic to hear that we went above and beyond to ensure your satisfaction. My team takes great pride in delivering exceptional service and your feedback serves as a testament to their hard work and dedication."
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Robert Robinson Jr

September 19, 2024

5  out of  5
rating by Robert Robinson Jr
"Melanie Fernandez was extremely helpful far better experience than any other insurance agency I’ve previously dealt with. Would highly recommend"
We responded:
"Thank you for your glowing 5-star review regarding the exceptional service provided by Melanie! In addition to providing excellent service, we also want to ensure that our customers have peace of mind when it comes to insurance coverage. We understand the importance of protecting your assets and loved ones. I thank you very much for taking time to write this review. "
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Giancarlo Malchiodi

September 18, 2024

5  out of  5
rating by Giancarlo Malchiodi
"Patient, Responsive, Great Advice and Feedback. Long-time client, with now second policy through them."
We responded:
"Thank you for your kind words and for choosing the Kelly Franco State Farm Insurance Agency. We truly appreciate your support, business and loyalty throughout the years. It's truly a pleasure to have you as a valued customer. Building strong relationships with our clients is a top priority for us, and we are glad to know that our efforts have resonated with you."
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C Kornfeld

September 17, 2024

5  out of  5
rating by C Kornfeld
"I highly recommend this office for any and all of your insurance needs! I had the pleasure of speaking to Sivan, she walked me through the process and helped me every step of the way. I am very grateful to have found this office!"
We responded:
"Thank you for your 5 star review about Sivan! At the Kelly Franco State Farm Insurance Agency we understand the importance of providing comprehensive insurance options to our valued customers. We strive to offer a wide range of coverage options that cater to your specific needs and provide the necessary protection. We are truly grateful for your business. "
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Dorin Carin

September 16, 2024

5  out of  5
rating by Dorin Carin
"I recently had the pleasure of working with Sivan, and the experience was outstanding. Sivan went above and beyond to ensure I understood all my options and made the entire process seamless and stress-free. Her professionalism, patience, and genuine care made a significant difference. I am grateful for Sivan’s exceptional service."
We responded:
"Thank you for this great 5-star review. We understand that insurance can be complex, and our team is dedicated to making the process as smooth and hassle-free as possible. It's great to hear that Sivan's expertise and professionalism made a positive impact on your experience."
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Igor M

August 29, 2024

5  out of  5
rating by Igor M
"Amazing experience with Bryan. Very professional and respectful. Easy transition from Geico to StateFarm. Amazing quote prices as well. Cheers"
We responded:
"Dear Igor, Thank you for taking the time to share your positive experience with our insurance agency and with Bryan! We greatly appreciate your five-star review and are thrilled to hear that you are satisfied with our services."
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ilya volfson

August 17, 2024

5  out of  5
rating by ilya volfson
"I have been a loyal client for many, many years. Always able to get someone on the phone in minutes. The staff knows who I am and looks out for my interests. Must have saved hundreds if not thousands of dollars over the years. Special call out to Debbie for being helpful, resourceful and a great person in general. I highly recommend this State Farm location."
We responded:
"Dear Ilya, Thank you for taking the time to leave us a fantastic 5-star review! We are truly grateful for your continued support and loyalty as a long-time customer of ours. It's wonderful to hear that we have consistently met your expectations over the years. We strive to provide exceptional service and ensure that our customers feel valued and well taken care of. Your kind words reaffirm that we are on the right track. "
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D B

August 16, 2024

5  out of  5
rating by D B
"Hello! I want to say THANK YOU to a beautiful lady and professional Melanie Fernandez 👍👏👍👏. She found the optimal homeowners insurance for me and also she helped me to fit to my budget. I’m very very appreciate!!!! I’m HIGHLY RECOMMEND this location. You will be in a very good hands."
We responded:
"Thank you for your outstanding 5-star review of our team member! We greatly appreciate your kind words and are thrilled to hear about the positive experience you had working with them and our Insurance Agency. Our team members takes great pride in providing exceptional service and ensuring that our customers' needs are met. We will be sure to pass along your feedback to them, as it will serve as encouragement for their hard work."
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Emilya B.

August 15, 2024

5  out of  5
rating by Emilya B.
"It was my best decision to choose this place. Melanie is truly amazing, she is very knowledgeable and experienced. She also makes you feel welcome and comfortable! I highly recommend going to Melanie!"
We responded:
"Dear Emilya, Thank you so much for your glowing 5-star review! We're thrilled to hear that you are satisfied with our insurance agency in particular Melanie. Your satisfaction is our top priority, and we are committed to providing you with the best service possible. If you ever have any questions or need assistance, please feel free to reach out. We value your business and look forward to serving you in the future."
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Megan Pustelnik

August 14, 2024

5  out of  5
rating by Megan Pustelnik
"I am 22 years old with zero experience with car insurance i have been searching for 3 weeks now getting rates $950 which is outrageous & more than my paycheck! I spoke with Bryan for 15 minutes & got 2 quotes nearly half of what I was quoted by another company! Bryan was professional & understanding & explained things if i had questions. With nobody explaining how any of this worked Bryan made it a breeze. Much appreciated for the work put out & many thanks to Bryan for helping me while I was at work myself. State Farm you may have just gained another customer thanks to Bryan"
We responded:
"Dear Megan, We are truly grateful for your amazing 5-star review of our insurance agency. It means a lot to us that you took the time to share your positive experience. Our team is dedicated to providing excellent service, and we're thrilled to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to contact us. We look forward to continuing to serve you."
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Sheepshead bay candle Co

August 6, 2024

5  out of  5
rating by Sheepshead bay candle Co
"Deborah is SUPER Friendly & welcoming and a total asset to the company... She answered all of my questions and was extremely helpful.... I would definitionally recommend for any insurance needs.."
We responded:
"Thank you so much for taking the time to leave such a wonderful review for our insurance agency and Deborah in particular! We are thrilled to hear about your positive experience with her. At Kelly Franco State Farm, we strive to provide exceptional customer service and reliable coverage to our clients. It's truly gratifying to know that we have met your expectations and that you are satisfied with our customer service. We deeply appreciate your kind words and your trust in our company and team members. If there is anything else we can assist you with or if you have any further questions, please do not hesitate to reach out to our team. Thank you again for your fantastic review. We look forward to serving you in the future."