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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Igor M

August 29, 2024

5  out of  5
rating by Igor M
"Amazing experience with Bryan. Very professional and respectful. Easy transition from Geico to StateFarm. Amazing quote prices as well. Cheers"
We responded:
"Dear Igor, Thank you for taking the time to share your positive experience with our insurance agency and with Bryan! We greatly appreciate your five-star review and are thrilled to hear that you are satisfied with our services."
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ilya volfson

August 17, 2024

5  out of  5
rating by ilya volfson
"I have been a loyal client for many, many years. Always able to get someone on the phone in minutes. The staff knows who I am and looks out for my interests. Must have saved hundreds if not thousands of dollars over the years. Special call out to Debbie for being helpful, resourceful and a great person in general. I highly recommend this State Farm location."
We responded:
"Dear Ilya, Thank you for taking the time to leave us a fantastic 5-star review! We are truly grateful for your continued support and loyalty as a long-time customer of ours. It's wonderful to hear that we have consistently met your expectations over the years. We strive to provide exceptional service and ensure that our customers feel valued and well taken care of. Your kind words reaffirm that we are on the right track. "
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D B

August 16, 2024

5  out of  5
rating by D B
"Hello! I want to say THANK YOU to a beautiful lady and professional Melanie Fernandez 👍👏👍👏. She found the optimal homeowners insurance for me and also she helped me to fit to my budget. I’m very very appreciate!!!! I’m HIGHLY RECOMMEND this location. You will be in a very good hands."
We responded:
"Thank you for your outstanding 5-star review of our team member! We greatly appreciate your kind words and are thrilled to hear about the positive experience you had working with them and our Insurance Agency. Our team members takes great pride in providing exceptional service and ensuring that our customers' needs are met. We will be sure to pass along your feedback to them, as it will serve as encouragement for their hard work."
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Emilya B.

August 15, 2024

5  out of  5
rating by Emilya B.
"It was my best decision to choose this place. Melanie is truly amazing, she is very knowledgeable and experienced. She also makes you feel welcome and comfortable! I highly recommend going to Melanie!"
We responded:
"Dear Emilya, Thank you so much for your glowing 5-star review! We're thrilled to hear that you are satisfied with our insurance agency in particular Melanie. Your satisfaction is our top priority, and we are committed to providing you with the best service possible. If you ever have any questions or need assistance, please feel free to reach out. We value your business and look forward to serving you in the future."
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Megan Pustelnik

August 14, 2024

5  out of  5
rating by Megan Pustelnik
"I am 22 years old with zero experience with car insurance i have been searching for 3 weeks now getting rates $950 which is outrageous & more than my paycheck! I spoke with Bryan for 15 minutes & got 2 quotes nearly half of what I was quoted by another company! Bryan was professional & understanding & explained things if i had questions. With nobody explaining how any of this worked Bryan made it a breeze. Much appreciated for the work put out & many thanks to Bryan for helping me while I was at work myself. State Farm you may have just gained another customer thanks to Bryan"
We responded:
"Dear Megan, We are truly grateful for your amazing 5-star review of our insurance agency. It means a lot to us that you took the time to share your positive experience. Our team is dedicated to providing excellent service, and we're thrilled to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to contact us. We look forward to continuing to serve you."
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Sheepshead bay candle Co

August 6, 2024

5  out of  5
rating by Sheepshead bay candle Co
"Deborah is SUPER Friendly & welcoming and a total asset to the company... She answered all of my questions and was extremely helpful.... I would definitionally recommend for any insurance needs.."
We responded:
"Thank you so much for taking the time to leave such a wonderful review for our insurance agency and Deborah in particular! We are thrilled to hear about your positive experience with her. At Kelly Franco State Farm, we strive to provide exceptional customer service and reliable coverage to our clients. It's truly gratifying to know that we have met your expectations and that you are satisfied with our customer service. We deeply appreciate your kind words and your trust in our company and team members. If there is anything else we can assist you with or if you have any further questions, please do not hesitate to reach out to our team. Thank you again for your fantastic review. We look forward to serving you in the future."
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ReviewMyLifeNYC

August 5, 2024

5  out of  5
rating by ReviewMyLifeNYC
"Before coming to this location I was quoted a $700 monthly payment for car insurance. I came here and they got the same car for $434!!! Bryan was so amazing! God bless that man for being so understanding and professional with me. Thank you Bryan"
We responded:
"Thank you for taking the time to write such a wonderful review about our employee, Bryan. We are delighted to hear about your positive experience with Bryan and our insurance agency. Bryan is truly a valuable member of our team, and we are proud to have them representing our insurance agency. We strive to provide exceptional service to our clients, and it's heartwarming to know that Bryan has exceeded your expectations. We will make sure to pass along your kind words. Your feedback serves as a great motivation for them and reinforces their dedication to providing excellent customer service. Once again, thank you for sharing your positive experience. If there is anything else we can assist you with, please feel free to reach out. We appreciate your trust in our agency."
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ralph arzt

June 3, 2024

5  out of  5
rating by ralph arzt
"Love"
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Josh E

April 27, 2024

5  out of  5
rating by Josh E
"Very helpful nice they look out for there customers"
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Jack Rawas

April 12, 2024

5  out of  5
rating by Jack Rawas
"Very professional. I recommend the office highly!"
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Rudy Tache

October 17, 2023

5  out of  5
rating by Rudy Tache
"Excellent service provided by Kim Molina. Four years ago got ticket for not having the insurance ID card in the vehicle. The vehicle was insured but the cop wrote it up as driving without insurance, a serious violation. I pleaded not guilty. The city postponed the court date multiple times since 2019. Did not hear anything from them for two years. I assumed the whole thing got lost in the system. All of a sudden new letter comes have to appear right away. The vehicle was junked since. And no insurance card dating back 4 1/2 years in my possession to prove my case. Was in a pickle. Kim immediately communicated with departments in State Farm and issued me letter of proof of insurance, retroactive. In only two hours she got this done. Now I’m ready for the court appearance. That’s what i call excellent service."
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Connor Lamb

July 20, 2023

5  out of  5
rating by Connor Lamb
"Kelly was awesome! Helped walk me through the process of getting a new license and registering my car. Followed up and was happy to answer questions. Thanks Kelly!"
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ivan cabrera

April 10, 2023

5  out of  5
rating by ivan cabrera
"Three cheers for Kelly, to whom I owe much of my recent happiness. She is exceedingly warm and professional and my only regret is not having known of her sooner. Thank you Kelly."
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Dwayne Murray

April 10, 2023

5  out of  5
rating by Dwayne Murray
"Best insurance company in the country. 💯 💯 💯"
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Daisy Edwards

March 29, 2023

5  out of  5
rating by Daisy Edwards
"Debbie Felitto is amazing I highly recommend Statefarm because of her service. She is such an asset to the company."
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Cash 4 your Junk car now

March 22, 2023

5  out of  5
rating by Cash 4 your Junk car now
"Great service"
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Patrick Madden

October 20, 2022

5  out of  5
rating by Patrick Madden
"Always a pleasure to work with"
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Abraham Barazani

September 6, 2022

5  out of  5
rating by Abraham Barazani
"Great work"
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Jameson Taylor

July 8, 2022

5  out of  5
rating by Jameson Taylor
"Great customer service, Definitely looking forward to staying insured with State Farm for a long time, just because of them. Thank you!!!"
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Saif Nasreldin

May 31, 2022

5  out of  5
rating by Saif Nasreldin
"Great service thank u"
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Tak Tang

May 16, 2022

5  out of  5
rating by Tak Tang
"Very responsive, respectful and professional. I have been with them for 7 yrs for home, rental, and auto insurance. This place well deserved for this 5 star review."
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Reginald Pierre

March 24, 2022

5  out of  5
rating by Reginald Pierre
"They are the best agents I’ve encountered and they are very professional"
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G Tate

March 10, 2022

5  out of  5
rating by G Tate
"To: Representative, Kelly Franco - thank you very much for taking the time to ensure that I was provided with very DETAILED and INFORMATIVE INFORMATION during our phone call today; in regards to me pursuing auto insurance with State Farm!!! God bless you."
We responded:
"It was an absolute pleasure speaking with you. Wishing you the best. Feel free to contact us if you have any further questions."
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Not Name

February 14, 2022

1  out of  5
rating by Not Name
"Bad service:("
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Simon Long

February 9, 2022

5  out of  5
rating by Simon Long
"Debora and all of the staff here is very helpful and knowledgeable. Been with them as long as switched over to StateFarm several years ago and it's been nothing but great experience with them. Not to mention how friendly they are, they will definitely take care of you. highly recommend them to everyone I know!"
We responded:
"We are thrilled to have you be part of the State Farm family. We are happy to be able to take care of all of your insurance needs. Have a great day!"